All help · Emails and the newsletter
Emailing a group
To email a group, go to Email, press Send to a group, pick who it is for, write it, and press Send it.
- Go to Email and press Send to a group.
- Under Who is it for?, pick the group. Each choice says how many people it reaches.
- Write a subject and your message. Write {{member_name}} where you want each person's first name.
- Press Send a test to me and read it in your own inbox.
- Press Send it.
It goes out from your club's name and replies come to you. Sent from renuzy on the same page shows how many it has reached.
If something goes wrong
It asks for a postal address
Emails to lapsed members, people who never joined or everyone need your club's postal address, because US law on bulk email asks for one. Add it on Club page.
Some people are left out
Anyone who opted out, whose email bounced, who has no email or who is marked do not contact is left out whatever you pick. The page tells you how many and why.
I cannot see the form
Your role can see past emails but not send them. Ask an owner to change your role on Handover.
Good to know
- Every email ends with a link to stop club emails.
- Make your own groups by type, status, label or events people came to under Your groups and labels.
- Reminders, receipts and welcome emails go out on their own. You change what they say under Your automatic emails.
- Emailing members unlocks when you pick a plan.
Questions people ask
Can I email just the board?
Yes. Make a group of them under Your groups and labels, then pick it under Who is it for?.
Can I send a newsletter?
renuzy writes one for you each month. See the monthly newsletter.