Members
A short course in 14 articles. Each starts with the answer.
- Adding a member
To add one person, go to Members and press Add a member. A full name and their email is all it needs.
- Households
One person pays and everyone in the household is a member. Each person still has their own record and card.
- Your member list
To find someone, go to Members and type a name under Find a member. Press a tile or Filter and sort to see one group, and Download this list to get them as a spreadsheet.
- A member’s record
Everything about one member: their details, household, payments, events they came to, and every email renuzy sent them.
- Importing your member list
To bring your whole list in, go to Members, press Import and choose your spreadsheet. Nothing is saved until you have seen a preview.
- Moving from another membership tool
Upload an export from Mailchimp, Join It, WildApricot, ClubExpress or MembershipWorks, or paste a Google Sheets link.
- Your data check
To find what is missing from member records, go to Members, then Data check. Fix the biggest problem first, one person at a time or all at once with a file.
- When someone cannot sign in
A member whose email changed asks the club; an officer checks it is them, then updates it.
- The members directory
A list members can see of each other, if your club switches it on. Each member chooses whether they appear.
- Approving new members
If your club approves each new member before they pay, applications wait for you. Approve sends a welcome with their link to pay; Decline sends a polite note.
- Printing membership cards
Print one member’s card, or a sheet of cards for everyone, on plain paper or card stock. Wallet size, eight to a page.
- Keep members: rescue notes
Each week renuzy drafts a short personal note to members who may not renew. You edit and send it, call them instead, or put it aside.
- Feedback forms
Short forms renuzy sends the day after a shift, event or meeting, a month after joining, or when someone leaves.
- The suggestion box
Members send the club an idea from their page, with their name or without. You mark each one and can reply to a named member once.