When someone cannot sign in

A member whose email changed asks the club; an officer checks it is them, then updates it.

A member whose email changed can press Email changed, or cannot get in? on the sign in page. The request comes to your officers. Check it is really them, by phone or in person, then use the new email in one tap on Members. The page shows the email you have beside the one they want to use.

An officer who cannot sign in should ask another owner to add their new email on Handover. Keep two owners on every club so nobody is ever locked out.